ALLSTATE Insurance Company

NAIC company code	19232
State of domicile	IL
Lines written	Property & Casualty
Group	ALLSTATE INS Group
Address	3100 SANDERS ROAD, SUI, NORTHBROOK IL 60062-7154
Phone	847-402-5000

Texas complaint index, 2024

An index of 1.00 is the state average. Lower is better. Source: Texas Department of Insurance.

Line	Index	Complaints	Policies
Automobile	1.18	1	7,903

New York auto complaint ranking

Ranked against other New York auto insurers by complaints per dollar of premium.16 years of data. Source: NY Department of Financial Services.

Year	Rank	Complaints	Upheld	Premium
2024	84	132	24	$476.6M
2023	96	90	24	$464.8M
2022	100	127	32	$477.6M
2021	109	120	35	$496.1M
2020	113	168	53	$535.8M
2019	130	216	95	$587.2M
2018	126	194	49	$645.6M
2017	125	289	48	$707.7M
2016	115	237	23	$747.4M
2015	115	237	23	$747.4M

Connecticut complaints, 2021–2026

469 complaints filed with the Connecticut Insurance Department. Consumers recovered $686,798.

Claim Handling	374
Underwriting	42
PolicyHolder Service	34
Marketing & Sales	15

Texas agency network

1,176 licensed Texas agencies are appointed to sell this company's products. An appointment is a formal authorisation filed with the state regulator.

Cities with the most appointed agencies:

Houston	76
San Antonio	38
Dallas	32
Austin	28
Plano	25
Mckinney	18
Arlington	15
Katy	13
El Paso	13
Fort Worth	12

Source: Texas Department of Insurance active appointments. Texas only — this company may be appointed with many more agencies in other states.

Company data from the NAIC Detailed Listing of Companies, June 2026. Complaint data from state insurance regulators. Each state measures complaints differently, so figures are not comparable between states. This is not a rating or a recommendation.