CSAA FIRE & Casualty Insurance Company
| NAIC company code | 10921 |
| State of domicile | IN |
| Lines written | Property & Casualty |
| Group | CSAA INS Group |
| Address | 3055 OAK ROAD, WALNUT CREEK CA 94597 |
| Phone | 800-207-3618 |
New York auto complaint ranking
Ranked against other New York auto insurers by complaints per dollar of premium.13 years of data. Source: NY Department of Financial Services.
| Year | Rank | Complaints | Upheld | Premium |
|---|---|---|---|---|
| 2021 | 134 | 1 | 1 | $0M |
| 2020 | 135 | 7 | 2 | $0.8M |
| 2019 | 137 | 8 | 2 | $2.3M |
| 2018 | 148 | 11 | 8 | $3.9M |
| 2017 | 149 | 9 | 4 | $6.1M |
| 2016 | 153 | 13 | 7 | $8.3M |
| 2015 | 153 | 13 | 7 | $8.3M |
| 2014 | 146 | 12 | 5 | $13.2M |
| 2013 | 151 | 10 | 3 | $13.4M |
| 2012 | 27 | 5 | 0 | $12.8M |
Connecticut complaints, 2018–2026
13 complaints filed with the Connecticut Insurance Department. Consumers recovered $10,000.
| Claim Handling | 6 |
| Underwriting | 3 |
| PolicyHolder Service | 2 |
Company data from the NAIC Detailed Listing of Companies, June 2026. Complaint data from state insurance regulators. Each state measures complaints differently, so figures are not comparable between states. This is not a rating or a recommendation.