Carriers › MASS MUT LIFE INS Group
MASSACHUSETTS Mutual LIFE Insurance Company
| NAIC company code | 65935 |
| State of domicile | MA |
| Lines written | Life |
| Group | MASS MUT LIFE INS Group |
| Address | 1295 STATE STREET, SPRINGFIELD MA 1111 |
| Phone | 413-788-8411 |
Texas complaint index, 2024
An index of 1.00 is the state average. Lower is better. Source: Texas Department of Insurance.
| Line | Index | Complaints | Policies |
|---|---|---|---|
| Life and Annuity | 7.27 | 1 | 256,850 |
Connecticut complaints, 2017–2026
57 complaints filed with the Connecticut Insurance Department.
| Underwriting | 16 |
| PolicyHolder Service | 15 |
| Claim Handling | 14 |
| Marketing & Sales | 9 |
Texas agency network
596 licensed Texas agencies are appointed to sell this company's products. An appointment is a formal authorisation filed with the state regulator.
Cities with the most appointed agencies:
| Houston | 31 |
| Dallas | 20 |
| New York | 19 |
| San Antonio | 15 |
| Austin | 13 |
| San Diego | 9 |
| Omaha | 7 |
| El Segundo | 7 |
| Overland Park | 6 |
| Minneapolis | 6 |
Source: Texas Department of Insurance active appointments. Texas only — this company may be appointed with many more agencies in other states.
Company data from the NAIC Detailed Listing of Companies, June 2026. Complaint data from state insurance regulators. Each state measures complaints differently, so figures are not comparable between states. This is not a rating or a recommendation.