Carriers › AMERICAN FAMILY INS Group
OLD DOMINION Insurance Company
| NAIC company code | 40231 |
| State of domicile | FL |
| Lines written | Property & Casualty |
| Group | AMERICAN FAMILY INS Group |
| Address | 4601 TOUCHTON ROAD EAS, JACKSONVILLE FL 32246 |
| Phone | 800-207-0446 |
New York auto complaint ranking
Ranked against other New York auto insurers by complaints per dollar of premium.16 years of data. Source: NY Department of Financial Services.
| Year | Rank | Complaints | Upheld | Premium |
|---|---|---|---|---|
| 2024 | 20 | 1 | 0 | $8.4M |
| 2023 | 107 | 1 | 1 | $9M |
| 2022 | 122 | 6 | 3 | $10.2M |
| 2021 | 31 | 4 | 0 | $12.4M |
| 2020 | 15 | 6 | 0 | $16.1M |
| 2019 | 110 | 4 | 1 | $20.8M |
| 2018 | 15 | 7 | 0 | $25.1M |
| 2017 | 8 | 3 | 0 | $29.4M |
| 2016 | 131 | 7 | 2 | $32.3M |
| 2015 | 131 | 7 | 2 | $32.3M |
Connecticut complaints, 2017–2026
77 complaints filed with the Connecticut Insurance Department. Consumers recovered $75,770.
| Claim Handling | 66 |
| Underwriting | 7 |
| PolicyHolder Service | 1 |
Company data from the NAIC Detailed Listing of Companies, June 2026. Complaint data from state insurance regulators. Each state measures complaints differently, so figures are not comparable between states. This is not a rating or a recommendation.