CarriersNATIONWIDE CORP Group

NATIONWIDE Mutual Insurance Company

NAIC company code23787
State of domicileOH
Lines writtenProperty & Casualty
GroupNATIONWIDE CORP Group
AddressONE WEST NATIONWIDE BL, COLUMBUS OH 43215-2220
Phone614-249-1545

Texas complaint index, 2024

An index of 1.00 is the state average. Lower is better. Source: Texas Department of Insurance.

LineIndexComplaintsPolicies
Automobile1.03218,204
Homeowners2.181585,060

New York auto complaint ranking

Ranked against other New York auto insurers by complaints per dollar of premium.16 years of data. Source: NY Department of Financial Services.

YearRankComplaintsUpheldPremium
2024580$38.8M
2023430$39.7M
2022350$41.9M
20211230$46.7M
20209262$53.9M
201987121$61.4M
2018570$67.9M
2017180$74.3M
2016122163$80.6M
2015122163$80.6M

Connecticut complaints, 2018–2026

155 complaints filed with the Connecticut Insurance Department. Consumers recovered $141,768.

Claim Handling134
Underwriting12
PolicyHolder Service5

Texas agency network

2,531 licensed Texas agencies are appointed to sell this company's products. An appointment is a formal authorisation filed with the state regulator.

Cities with the most appointed agencies:

Houston53
San Antonio50
Dallas47
Austin37
Atlanta26
Chicago23
San Diego20
Denver20
Plano20
Scottsdale18

Source: Texas Department of Insurance active appointments. Texas only — this company may be appointed with many more agencies in other states.

Company data from the NAIC Detailed Listing of Companies, June 2026. Complaint data from state insurance regulators. Each state measures complaints differently, so figures are not comparable between states. This is not a rating or a recommendation.